Configuring Hunt, Page, Pickup, and Ring Groups
(Mitel Integrated Configuration Wizard)

Hunt Groups, Page Groups, Call Pickup Groups and Ring Groups all present calls to multiple devices to help ensure they're answered. Use this page to create the groups and the next page to then assign them members.

You can create groups by entering the required data manually or by importing it. Most of the configuration data, such as the hunting method (Terminal or Circular) for hunt groups and the ring type (All or Cascade) for ring groups is defaulted (see below) and not displayed. This 'hidden' data, if present in the imported CSV file, is preserved and gets used when the configuration is applied to MiVoice Business.

The number of groups you can create varies by platform type:

* Expandable to 400 groups on all controllers by flexing system dimensions.

TIP: You can copy data from an Excel spreadsheet into this page.

To configure groups:

1. Enter the number of groups you want to create, and then click Add.

2. Type a Name for each of the groups for identification purposes.

3. For hunt groups, select a Group Type.
   Options are Voice for regular hunt groups and Emergency for hunt groups that handle emergency calls.

4. (Optional) Select a Secondary MiVoice Business for each group that requires service resiliency Resilient networks are made up of network elements that provide reliable fail-over mechanisms-either within the device or through working in conjunction with other network elements in order to ensure that all network devices can be used simultaneously. In this way the failure of one device will not bring down the entire network, thereby eliminating single points of failure on the network. A truly resilient network will provide the maximum amount of network uptime without requiring an entire duplicate network..
   This option is only available when provisioning a cluster Refers to a grouping of systems (for example, a cluster MiVoice Business systems) that share common dialing plans, or common directory information, such as Remote Directory Numbers with Telephone Directory..

5. Click Next to assign group members.

Configuration Defaults

Click the following links for a summary of defaults used when creating groups in MiCW:

Hunt Group Data

Page Group Data

Call Pickup Group Data

Ring Group Data